Does Your Website Work? Cross Browser Compatibility Issues

  • Does your website work with the major desktop browsers
  • Does your website work with the top mobile browsers?
  • What browsers should you be compatible with?

Accessing the internet is becoming far more diverse than ever.  In addition to desktops and laptops, we now have the mobile devices of iPhones and iPods, BlackBerrys, and cell phones.  The browser market  has  been dominated by Internet Explorer.  As of September of 2009, the newer browsers, Firefox, Safari, Chrome, and Opera account for forty two percent of the market and their market share is growing.  So, what happens when your customers visit your site using Firefox, or Opera, or from their iPhone? Does your website work?

If your website wasn’t built using the current standards compliant code, there’s a good chance it won’t work properly in many modern browsers. It also means that search engines won’t index your content properly.  Using standards compliant code will greatly enhance search engine optimization, with the result that customers will have an easier time finding you.

Using mobile devices to access the web is a small percentage of total internet usage at this time, but it is experiencing exponential growth.  The iPhone and iPod Touch dominate the market in North America at this time and are able to view the full web due to the use of Safari, one of the major desktop browsers.  Other non-PDA style mobile devices use mini-browsers, which often cannot view a website without some problems. 

Desktop vs. Mobile Browser Use

Desktop vs. Mobile Browser Use

Mobile Browser Usage

Mobile Browser Usage

Problems On Tested Browsers

Problems On Tested Browsers

What is the impact of this information?  First, you should make your web-site function without problems for all the users of the top five browsers.  In addition, you may find it worth spending some money to have a functional web-site that more mini-browser based cell-phone users can use.  We did a survey of sixteen randomly chosen Jellystone Parks’ websites to see the level of browser problems.

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